JOB TITLE: Program Supervisor
DEPARTMENT: Community Living Arrangement
REPORTS TO: Residential Services Director
SUMMARY:
The Program Supervisor exists to implement the agency’s mission and purpose, as well as its policies and procedures as applicable to his/her assigned home(s). The Program Supervisor is assigned a home within the organization and it’s responsible for supervising all aspects of the program operations so that financial, personnel and program goals are achieved. This role serves as a role model to the employees they supervise as well as to other employees of the agency. This position directly supervises Community Support Associates assigned to the home; in addition, the Program Supervisor will perform Community Living as per the program schedule and/or programmatic need. The individual in this position receives supervision, direction, and feedback from the Residential Services Director.
DUTIES AND RESPONSIBILITIES:
- Assume supervision and responsibilities for the daily operations of assigned home(s).
- Ensure that home(s) comply with agency, county, regional, and state regulations.
- Monitor the entire treatment process; to include assessments, development of ISP’s, monthly and quarterly reports, goal plans, and other associated duties.
- Ensure that assigned employees complete all trainings as required by agency or licensing requirements.
- Monitor and approve all program expenditures including employee timesheets, travel vouchers, and reimbursements. Monitor and maintain cash advance and/or purchase card usage for home(s) supervised.
- Ensure that program resources are adequately utilized. Schedule assigned staff and ensure adherence to programmatic budged hours, including overtime and staff leave time.
- Ensure that monthly fire drills are performed in the home(s) in compliance with Royer-Greaves Services Fire Safety and Evacuation Plan.
- Ascertain that the home(s) have adequate furnishings and equipment to guarantee a normative and acceptable quality of life for each person.
- Ascertain that a comprehensive inventory of equipment and furnishings, including vehicles, are maintained per agency and county requirements.
- Prepare required and requested program reports and statistical data as needed.
- Facilitate the development, implementation, and monitoring of program plans for each person using services.
- Plan, develop, and implement programs to maximize the use of integrative opportunities and generic services.
- Coordinate and direct consultation and casework in a manner that facilitates each person’s maximum growth and development.
- Conduct team meetings and ensure their effectiveness as a program development and problem solving mechanism.
- Inform families and legal guardians of activities and treatment changes. Ensure that close communication and collaboration occurs between the team and families.
- Function as a team leader when required, including providing direct care to and transporting the individual’s using agency or personal vehicle.
- Ensure the confidentiality of all records; ensure compliance with all HIPAA requirements.
- Respond to crisis and on-call situations as they arise, participate in assigned on-call responsibilities.
- Conduct employee counseling/disciplinary actions as needed.
- Interact with people using services in a manner that is conducive to their growth, learning, and improved self-esteem.
- Participate in speaking engagements and other public relations functions as required.
- Complete all required agency and regulatory trainings.
- To monitor, collect data for and submit quality-related reports as required.
- To have knowledge of and train employees in the agency’s Quality Plan.
- To participate in quality-related activities such as Process Action teams or Task Forces and administer the program with an emphasis on providing life enriching, quality services.
- Perform other tasks as required.
QUALIFICATIONS:
- Four years of combined training and experience in the field of human services. May include a bachelor’s degree in a related discipline and/or several years of direct experience in the Intellectual Disabilities field.
- Certificates, licenses and registrations required to conduct trainings, and support staff programs as identified and required
- PA State Police background check, PA Child Abuse Clearance, FBI Fingerprint, PA Driver’s License, Medication Administration training
EOE
Job Type: Full-time Exempt
Schedule:
Day shift
Night shift as needed
Weekends as needed
People with a criminal record are encouraged to apply.
Benefits:
• 401(k)
• Employee assistance program
• Flexible spending account
• Company paid Health , Dental and Vision Insurance
• Life insurance, and LTD
• Paid time off
• 15 paid holidays
• Referral program
• Tuition reimbursement
Location: Aston, PA, Delaware County
Work Location: In person
Royer-Greaves School for Blind is an Equal Opportunity Employer. For more information about Royer-Greaves School for Blind services, benefits and careers please visit our website at www.royer-greaves.org.